Frequently Asked Questions
Everything you need to know about shopping at Desi Store
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 5-7 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return request.
How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular digital wallets like Apple Pay and Google Pay.
Are the products on Desi Store authentic?
Yes, we source all our products directly from authorized distributors and manufacturers to ensure 100% authenticity and quality.
Do you offer international shipping?
Currently, we ship to most major international locations. Shipping costs and delivery times vary by country and are calculated at checkout.